{"id":6891,"date":"2024-02-06T13:14:44","date_gmt":"2024-02-06T12:14:44","guid":{"rendered":"https:\/\/krafferovazahrada.cz\/terms-and-conditions\/"},"modified":"2026-05-30T00:06:40","modified_gmt":"2026-05-29T22:06:40","slug":"terms-and-conditions","status":"publish","type":"page","link":"https:\/\/krafferovazahrada.cz\/en\/terms-and-conditions\/","title":{"rendered":"Terms and Conditions"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"6891\" class=\"elementor elementor-6891 elementor-2573\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d62471a e-flex e-con-boxed e-con e-parent\" data-id=\"d62471a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cedc0a7 elementor-widget elementor-widget-heading\" data-id=\"cedc0a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">General Terms and Conditions<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ad9ce68 elementor-widget elementor-widget-text-editor\" data-id=\"ad9ce68\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">These general terms and conditions (\u201c<\/span><b>Terms<\/b><span style=\"font-weight: 400;\">\u201d) of the company  <\/span><b>Atelier Za M\u00e1k s.r.o.<\/b><span style=\"font-weight: 400;\">  with its registered office at  <\/span><b>Sedlo 13, 378 33 \u010c\u00edm\u011b\u0159,  <\/b><span style=\"font-weight: 400;\">ID No.  <\/span><b>09823328<\/b><span style=\"font-weight: 400;\">, registered in the Commercial Register maintained by the  <\/span><b>Regional Court in \u010cesk\u00e9 Bud\u011bjovice, Section C, Insert 30603\/KSCB,  <\/b><span style=\"font-weight: 400;\">email<\/span><b>  krafferovazahrada@gmail.com,  <\/b><span style=\"font-weight: 400;\">phone number<\/span><b>  +420 777 579 251<\/b><span style=\"font-weight: 400;\">, business address  <\/span><b>Krafferova zahrada, Pra\u017esk\u00e1 1286, 377 01 Jind\u0159ich\u016fv Hradec<\/b><span style=\"font-weight: 400;\">  (\u201c<\/span><b>We<\/b><span style=\"font-weight: 400;\">\u201d or \u201c<\/span><b>Seller<\/b><span style=\"font-weight: 400;\">\u201d) govern, in accordance with Section 1751(1) of Act No. 89\/2012 Coll., the Civil Code, as amended (\u201c<\/span><b>Civil Code<\/b><span style=\"font-weight: 400;\">\u201d), the mutual rights and obligations between you, as the buyer, and Us, as the seller, arising in connection with or on the basis of a purchase agreement (\u201c<\/span><b>Agreement<\/b><span style=\"font-weight: 400;\">\u201d) concluded via the E-shop on the website  <\/span><b>www.krafferovazahrada.cz<\/b><span style=\"font-weight: 400;\"> <\/span><\/p><p><span style=\"font-weight: 400;\">All information regarding the processing of your personal data is contained in the Privacy Policy, which can be found <a href=\"https:\/\/krafferovazahrada.cz\/zasady-ochrany-osobnich-udaju\/\">here<\/a>.<\/span><\/p><p><span style=\"font-weight: 400;\">The provisions of these Terms are an integral part of the Agreement. The Agreement and the Terms are drawn up in the Czech language. We may unilaterally change or supplement the wording of the Terms. This provision does not affect the rights and obligations arising during the period of validity of the previous version of the Terms.   <\/span><\/p><p><span style=\"font-weight: 400;\">As you likely know, we primarily communicate remotely. Therefore, our Agreement is also subject to the use of remote communication tools that allow us to reach an agreement without our simultaneous physical presence, and the Agreement is thus concluded remotely in the E-shop environment through the website interface (\u201c<\/span><b>E-shop web interface<\/b><span style=\"font-weight: 400;\">\u201d).<\/span><\/p><p><span style=\"font-weight: 400;\">If any part of the Terms contradicts what we have mutually agreed upon during your purchase process on Our E-shop, that specific agreement will take precedence over the Terms.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-631906d elementor-widget elementor-widget-heading\" data-id=\"631906d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Some definitions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c6f76d elementor-widget elementor-widget-text-editor\" data-id=\"0c6f76d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Price <\/b><span style=\"font-weight: 400;\">is the financial amount you will pay for the Goods;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Shipping Cost<\/b><span style=\"font-weight: 400;\"> is the financial amount you will pay for the delivery of the Goods, including the cost of packaging;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Total Price <\/b><span style=\"font-weight: 400;\">is the sum of the Price and the Shipping Cost;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>VAT<\/b><span style=\"font-weight: 400;\"> is the value-added tax according to applicable legal regulations; <\/span> <\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Invoice<\/b><span style=\"font-weight: 400;\"> is a tax document issued in accordance with the Value Added Tax Act for the Total Price;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Order<\/b><span style=\"font-weight: 400;\"> is your binding proposal to enter into an Agreement for the purchase of Goods with Us;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>You<\/b><span style=\"font-weight: 400;\"> are the person shopping on Our E-shop, referred to by legal regulations as the buyer;<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><b>Goods<\/b><span> refers to everything you can purchase on the E-shop, meaning both products and services<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d0eb0e4 elementor-widget elementor-widget-heading\" data-id=\"d0eb0e4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">General provisions and notices<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a8b84c4 elementor-widget elementor-widget-text-editor\" data-id=\"a8b84c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<ul><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">The purchase of Goods is only possible through the E-shop web interface.<\/span><\/li><li style=\"font-weight: 400;\" aria-level=\"2\"><span style=\"font-weight: 400;\">When purchasing Goods, it is your obligation to provide Us with all information correctly and truthfully. We will therefore consider the information you provided in the Order to be correct and truthful.  <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-295dd43 elementor-widget elementor-widget-heading\" data-id=\"295dd43\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Conclusion of the agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-690c3d7 elementor-widget elementor-widget-text-editor\" data-id=\"690c3d7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Agreement with Us can only be concluded in the Czech language.<\/span><\/p><p><span style=\"font-weight: 400;\">The Agreement is concluded remotely via the E-shop, with the costs of using remote communication tools being borne by You. These costs do not differ from the basic rate you pay for using these tools (especially for internet access); therefore, you should not expect any additional costs charged by Us beyond the Total Price. By submitting an Order, you agree to our use of remote communication tools.   <\/span><\/p><p><span style=\"font-weight: 400;\">In order for us to conclude the Agreement, you need to create an Order on the E-shop. This proposal must include the following information: <\/span><\/p><ul><li><span style=\"font-weight: 400;\">Information about the purchased Goods (you select the Goods you are interested in purchasing on the E-shop using the <\/span><span style=\"font-weight: 400;\">\u201cAdd to cart\u201d<\/span><span style=\"font-weight: 400;\"> button);<\/span><\/li><li><span style=\"font-weight: 400;\">Information about the Price, Shipping Cost, method of payment for the Total Price, and the requested method of delivery; this information will be entered during the creation of the Order within the E-shop user interface, with information about the Price, Shipping Cost, and Total Price being provided automatically based on your chosen Goods, delivery method, and payment method;<\/span><\/li><li><span style=\"font-weight: 400;\">Your identification and contact details used to enable us to deliver the Goods, specifically your first name, last name, delivery address, phone number, and email address.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f917f39 elementor-widget elementor-widget-text-editor\" data-id=\"f917f39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">During the creation of the Order, you can change and check the data until it is completed. After checking, you complete the Order by pressing the \u201c<\/span><span style=\"font-weight: 400;\">Order with obligation to pay\u201d<\/span><span style=\"font-weight: 400;\"> button. Before pressing the button, however, you must confirm that you have read and agree to these Terms; otherwise, it will not be possible to complete the Order. <\/span><span style=\"font-weight: 400;\">A checkbox is used for confirmation and consent<\/span><span style=\"font-weight: 400;\">. After pressing the \u201c<\/span><span style=\"font-weight: 400;\">Order with obligation to pay\u201d<\/span><span style=\"font-weight: 400;\"> button, all filled-in information will be sent directly to Us. <\/span> <\/p><p><span style=\"font-weight: 400;\">We will confirm your Order as soon as possible after it is delivered to Us by a message sent to your email address provided in the Order. The confirmation will include a summary of the Order and these Terms as an attachment to the email. The Terms in the version effective on the date of the Order, i.e., as attached to the confirmation email, form an integral part of the Agreement. The Agreement between Us and You is concluded upon confirmation of the Order.    <\/span><\/p><p><span style=\"font-weight: 400;\">There may also be cases where we cannot confirm your Order. These are mainly situations where the Goods are not available or cases where you order more items than we allow. However, we will always provide information about the maximum number of Goods within the E-shop in advance, so it should not be a surprise. If any reason arises for which we cannot confirm the Order, we will contact you and send you an offer to conclude the Agreement in a modified form compared to the Order. In such a case, the Agreement is concluded the moment you confirm Our offer.     <\/span><\/p><p><span style=\"font-weight: 400;\">In the event that an obviously incorrect Price is stated within the E-shop or in the Order, we are not obliged to deliver the Goods to you at this Price even if you have received an Order confirmation and the Agreement has thus been concluded. In such a situation, we will contact you immediately and send you an offer to conclude a new Agreement in a modified form compared to the Order. The new Agreement is concluded the moment you confirm Our offer. An obvious error in the Price is considered, for example, a situation where the Price does not correspond to the usual price at other retailers or a digit is missing or extra.   <\/span><\/p><p><span style=\"font-weight: 400;\">Once the Agreement is concluded, you are obligated to pay the Total Price.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c354460 elementor-widget elementor-widget-heading\" data-id=\"c354460\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Price and payment terms, retention of title<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5ac0fcc elementor-widget elementor-widget-text-editor\" data-id=\"5ac0fcc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Price is always stated within the E-shop, in the draft Order, and of course in the Agreement. In case of a discrepancy between the Price stated for the Goods in the E-shop and the Price stated in the draft Order, the Price stated in the draft Order applies, which will always be identical to the price in the Agreement. The draft Order also states the Shipping Cost, or conditions under which shipping is free.   <\/span><\/p><p><span style=\"font-weight: 400;\">The Total Price is stated including VAT and all fees required by law. <\/span><\/p><p><span style=\"font-weight: 400;\">We will require payment of the Total Price after the conclusion of the Agreement and before the handover of the Goods. You can pay the Total Price in the following ways: <\/span><\/p><ul><li><span style=\"font-weight: 400;\">By bank transfer to the seller&#8217;s account No. 2301937197\/2010, maintained at Fio banka. We will send you the payment information as part of the Order confirmation. <\/span><\/li><li><span style=\"font-weight: 400;\">By card online to the seller&#8217;s account No. 2301937197\/2010, maintained at Fio banka. In this case, the payment takes place via the <\/span><b>Stripe<\/b><span style=\"font-weight: 400;\"> payment gateway, and the payment is governed by the terms of this payment gateway, which are available at: <\/span><b>https:\/\/stripe.com\/en-cz\/legal\/consumer.<\/b><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0090741 elementor-widget elementor-widget-text-editor\" data-id=\"0090741\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The invoice will be issued in electronic form after the Total Price has been paid and will be sent to your email address. <\/span><\/p><p><span style=\"font-weight: 400;\">Ownership of the Goods passes to you only after you pay the Total Price and take delivery of the Goods. In the case of payment by bank transfer, the Total Price is paid when it is credited to Our account; in other cases, it is paid at the moment the payment is made. <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-920a11f elementor-widget elementor-widget-heading\" data-id=\"920a11f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Delivery of goods and transfer of risk of damage<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-19eb9cd elementor-widget elementor-widget-text-editor\" data-id=\"19eb9cd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">The Goods will be delivered to you in the manner of your choice, and you can choose from the following options:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">Personal pickup at Our business premises: Krafferova zahrada 1286, 377 01 Jind\u0159ich\u016fv Hradec<\/span><\/li><li><span style=\"font-weight: 400;\">Delivery via your email<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ea9515b elementor-widget elementor-widget-text-editor\" data-id=\"ea9515b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Goods can only be delivered within the Czech Republic.<\/span><\/p><p><span style=\"font-weight: 400;\">The delivery time of the Goods always depends on their availability and the chosen delivery and payment method. The estimated delivery time will be communicated to you in the Order confirmation. In the case of personal pickup at the premises, we will always inform you about the possibility of picking up the Goods via email.   <\/span><\/p><p><span style=\"font-weight: 400;\">Upon receipt of the Goods, it is your obligation to check the integrity of the packaging and to notify Us immediately of any defects. If there is a defect in the packaging indicating unauthorized handling and entry into the shipment, you are not obliged to accept the Goods from the carrier.  <\/span><\/p><p><span style=\"font-weight: 400;\">If you breach your obligation to take delivery of the Goods, except for cases under Art. 5.4 of the Terms, it does not result in a breach of Our obligation to deliver the Goods to you. At the same time, the fact that you do not take delivery of the Goods is not a withdrawal from the Agreement between Us and You. However, in such a case, we have the right to withdraw from the Agreement due to your material breach of the Agreement. If we decide to withdraw from the Agreement, the withdrawal is effective on the day we deliver this withdrawal to you. Withdrawal from the Agreement does not affect the claim for payment of the Shipping Cost or the claim for damages, if any.     <\/span><\/p><p><span style=\"font-weight: 400;\">If, for reasons arising on your side, the Goods are delivered repeatedly or in a different way than agreed in the Agreement, it is your obligation to reimburse Us for the costs associated with such repeated delivery. We will send the payment details for these costs to your email address stated in the Agreement, and they are due 14 days from the delivery of the email. <\/span><\/p><p><span style=\"font-weight: 400;\">The risk of damage to the Goods passes to you at the moment you take delivery. If you do not take delivery of the Goods, the risk of damage passes to you at the moment you had the opportunity to take delivery, but for reasons on your side, the handover did not occur. The transfer of risk of damage to the Goods means that from this moment on, you bear all consequences associated with the loss, destruction, damage, or any depreciation of the Goods.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-df51f09 elementor-widget elementor-widget-heading\" data-id=\"df51f09\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Appearance of flowers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-887ccb5 elementor-widget elementor-widget-text-editor\" data-id=\"887ccb5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Due to the seasonality of flowers and local cultivation, dependence on our own production, and the influence of weather conditions, we reserve the right to create a floral arrangement according to the situation. The delivered flowers will differ from those shown in the e-shop. The images serve as illustrative photos and show the style and size in which the arrangement will be created.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2cdd17e elementor-widget elementor-widget-heading\" data-id=\"2cdd17e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Workshops and events<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd4c3c8 elementor-widget elementor-widget-text-editor\" data-id=\"bd4c3c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">You secure a spot at a workshop or other event by paying the full fee for the chosen activity before the event.<\/span><\/p><p><span style=\"font-weight: 400;\">The Agreement is concluded upon confirmation of the Order on the E-shop by the seller, see Art. 3 of these Terms.  <\/span><\/p><p><span style=\"font-weight: 400;\">We reserve the right to change the Order if the service cannot be performed for operational reasons, or if the specified minimum capacity for the given workshop or event is not reached. In such a case, you will be informed of the change and the refund of the paid amount. <\/span><\/p><p><span style=\"font-weight: 400;\">Cancellation policy. In case of cancellation of participation in a workshop or other event more than 30 days before the scheduled date, we will refund 100% of the paid amount. In case of cancellation less than 30 days before the scheduled date, there is no right to a refund. However, it is possible to send a substitute person in your place.   <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc3d912 elementor-widget elementor-widget-heading\" data-id=\"cc3d912\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Terms for using gift vouchers<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-619a36b elementor-widget elementor-widget-text-editor\" data-id=\"619a36b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Gift vouchers can be purchased on the page <\/span><a href=\"http:\/\/www.totokvete.cz\/\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">www.krafferovazahrada.cz<\/span><\/a><span style=\"font-weight: 400;\"> in either electronic or paper form. The buyer chooses the form of the voucher while browsing the e-shop.<\/span><\/p><ul><li><span style=\"font-weight: 400;\">You can also redeem a gift voucher when purchasing at the premises by presenting the printed voucher to the seller.<\/span><\/li><li><span style=\"font-weight: 400;\">The gift voucher is transferable to a third party.<\/span><\/li><li><span style=\"font-weight: 400;\">The gift voucher can only be redeemed by the person who uses it first.<\/span><\/li><li><span style=\"font-weight: 400;\">The gift voucher can be used for any product or service offered by the seller. Gift vouchers can be applied to discounted goods. <\/span><\/li><li><span style=\"font-weight: 400;\">The gift voucher cannot be exchanged for cash.<\/span><\/li><li><span style=\"font-weight: 400;\">The value of the gift voucher does not bear interest.<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bfcf581 elementor-widget elementor-widget-text-editor\" data-id=\"bfcf581\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">It is a security; in case of loss, the voucher cannot be replaced in any way, and the receipt for its purchase cannot be accepted as a replacement. Counterfeiting and altering vouchers is prohibited and punishable under applicable Czech law. <\/span><\/p><p><span style=\"font-weight: 400;\">The validity of the gift voucher is limited; upon expiry of the period, the right associated with it expires. The seller does not provide money or any other form of compensation for the unused value of the gift voucher. The validity of gift vouchers cannot be extended.  <\/span><\/p><p><span style=\"font-weight: 400;\">If a gift voucher is redeemed in violation of the seller&#8217;s rules stated in this article, the seller has the right to refuse such a gift voucher and withdraw from the concluded purchase agreement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7b1388c elementor-widget elementor-widget-heading\" data-id=\"7b1388c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Rights from defective performance<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-aebb79c elementor-widget elementor-widget-text-editor\" data-id=\"aebb79c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We guarantee that at the time of the transfer of risk of damage to the Goods according to Art. 5.7 of the Terms, the Goods are free of defects, specifically that the Goods: <\/span><\/p><ul><li><span style=\"font-weight: 400;\">correspond to the published description, type, and quantity, as well as quality, functionality, compatibility, interoperability, and other characteristics;<\/span><\/li><li><span style=\"font-weight: 400;\">are suitable for the purpose for which you require them and with which you agree;<\/span><\/li><li><span style=\"font-weight: 400;\">are suitable for the purpose for which Goods of this type are usually used;<\/span><\/li><li><span style=\"font-weight: 400;\">correspond in quantity, quality, and other characteristics to the usual characteristics of Goods of the same type that you can reasonably expect, also with regard to public statements made by us or another person in the same contractual chain, especially through advertising or labeling;  <\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ab3e36e elementor-widget elementor-widget-text-editor\" data-id=\"ab3e36e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Rights and obligations regarding rights from defective performance are governed by the relevant generally binding legal regulations (especially the provisions of Sections 2099 to 2117 and Sections 2161 to 2174b of the Civil Code and Act No. 634\/1992 Coll., on Consumer Protection, as amended).<\/span><\/p><p><span style=\"font-weight: 400;\">In the event that the Goods have a defect, especially if any of the conditions under Art. 8.1 are not met, you can notify Us of such a defect and exercise rights from defective performance (i.e., claim the Goods) in person at the address <\/span><b>Krafferova zahrada, Pra\u017esk\u00e1 1286, 377 01 Jind\u0159ich\u016fv Hradec<\/b><span style=\"font-weight: 400;\">. Alternatively, by phone within 24 hours of receiving the goods according to Section 1837(a) and (e) of Act No. 89\/2012.<\/span><\/p><p><span style=\"font-weight: 400;\">If the Goods have a defect, you have the following rights to have the defect removed:<\/span><\/p><ul><li><span style=\"font-weight: 400;\">by delivery of new Goods without defect, or delivery of the missing part of the Goods.<\/span><\/li><li><span style=\"font-weight: 400;\">by refunding the money<\/span><\/li><\/ul>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28b7667 elementor-widget elementor-widget-text-editor\" data-id=\"28b7667\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If you caused the defect in the Goods yourself, you are not entitled to rights from defective performance.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-709f28b elementor-widget elementor-widget-heading\" data-id=\"709f28b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Withdrawal from the agreement<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5fd8c45 elementor-widget elementor-widget-text-editor\" data-id=\"5fd8c45\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Withdrawal from the Agreement, i.e., the termination of the contractual relationship between Us from its beginning, can occur for the reasons and in the ways stated in this article, or in other provisions of the Terms where the possibility of withdrawal is explicitly mentioned.  <\/span><\/p><p><span style=\"font-weight: 400;\">As a consumer, you have the right to withdraw from the Agreement without giving a reason within a period of no later than 24 hours before the delivery of the Goods.<\/span><\/p><p><span style=\"font-weight: 400;\">You cannot withdraw from the Agreement in cases where the subject of the Agreement is a performance listed in Section 1837 of the Civil Code. This includes, among other things, the inability to withdraw from a purchase agreement for the delivery of goods that have been customized according to the buyer&#8217;s wishes or for their person, from a purchase agreement for the delivery of perishable goods, as well as goods that were irretrievably mixed with other goods after delivery, from a purchase agreement for the delivery of goods in sealed packaging which the consumer removed from the packaging and which cannot be returned for hygienic reasons, and from a purchase agreement for the delivery of an audio or video recording or a computer program if they broke their original packaging. <\/span><\/p><p><span style=\"font-weight: 400;\">We are entitled to withdraw from the Agreement at any time before we deliver the Goods to you if there are objective reasons why it is not possible to deliver the Goods (especially reasons on the part of third parties or reasons consisting in the nature of the Goods). We may also withdraw from the Agreement if it is obvious that you intentionally provided incorrect information in the Order. If you are purchasing goods as part of your business activity, i.e., as an entrepreneur, we are entitled to withdraw from the Agreement at any time, even without giving a reason.  <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ccc3adc elementor-widget elementor-widget-heading\" data-id=\"ccc3adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Consumer dispute resolution\n<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-48b46cb elementor-widget elementor-widget-text-editor\" data-id=\"48b46cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">We are not bound by any codes of conduct in relation to buyers within the meaning of Section 1826(1)(e) of the Civil Code.  <\/span><\/p><p><span style=\"font-weight: 400;\">We handle consumer complaints via the email address <\/span><b>krafferovazahrada@gmail.com.<\/b><span style=\"font-weight: 400;\"> We will send information about the settlement of the complaint to the buyer&#8217;s email address.<\/span><\/p><p><span style=\"font-weight: 400;\">The Czech Trade Inspection Authority, with its registered office at \u0160t\u011bp\u00e1nsk\u00e1 796\/44, 110 00 Prague 1, ID: 000 20 869, internet address: <\/span><a href=\"http:\/\/www.coi.cz\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">http:\/\/www.coi.cz<\/span><\/a><span style=\"font-weight: 400;\">, is competent for the out-of-court settlement of consumer disputes arising from the Agreement. The online dispute resolution platform located at the internet address <\/span><a href=\"http:\/\/ec.europa.eu\/consumers\/odr\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">http:\/\/ec.europa.eu\/consumers\/odr<\/span><\/a><span style=\"font-weight: 400;\"> can be used to resolve disputes between the seller and the buyer, who is a consumer, from a purchase agreement concluded by electronic means.<\/span><\/p><p><span style=\"font-weight: 400;\">The European Consumer Centre Czech Republic, with its registered office at \u0160t\u011bp\u00e1nsk\u00e1 796\/44, 110 00 Prague 1, internet address: <\/span><a href=\"http:\/\/www.evropskyspotrebitel.cz\" target=\"_blank\" rel=\"noopener\"><span style=\"font-weight: 400;\">http:\/\/www.evropskyspotrebitel.cz<\/span><\/a><span style=\"font-weight: 400;\">, is the contact point under Regulation (EU) No. 524\/2013 of the European Parliament and of the Council of 21 May 2013 on online dispute resolution for consumer disputes and amending Regulation (EC) No. 2006\/2004 and Directive 2009\/22\/EC (Regulation on consumer ODR).<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d74142c elementor-widget elementor-widget-heading\" data-id=\"d74142c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Copyright<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c9ee6ab elementor-widget elementor-widget-text-editor\" data-id=\"c9ee6ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">Photographs located on the website www.krafferovazahrada.cz are protected by copyright. Unauthorized use of photographs located on this website constitutes an unlawful infringement of copyright (Act No. 121\/2000 Coll., the Copyright Act, as amended). <\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6303b94 elementor-widget elementor-widget-heading\" data-id=\"6303b94\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Final provisions<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1cfe072 elementor-widget elementor-widget-text-editor\" data-id=\"1cfe072\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">If our legal relationship contains an international element (for example, if we send goods outside the territory of the Czech Republic), the relationship will always be governed by the law of the Czech Republic. However, if you are a consumer, this arrangement does not affect your rights arising from legal regulations. <\/span><\/p><p><span style=\"font-weight: 400;\">We will deliver all written correspondence to you via electronic mail. Our email address is stated in Our identification details. We will deliver correspondence to your email address stated in the Agreement, in the <\/span><span style=\"font-weight: 400;\">User Account <\/span><span style=\"font-weight: 400;\">or through which you contacted us.<\/span><\/p><p><span style=\"font-weight: 400;\">The Agreement can only be changed on the basis of our written agreement. However, we are entitled to change and supplement these Terms; such a change will not affect already concluded Agreements, but only Agreements concluded after the effective date of the change. <\/span><\/p><p><span style=\"font-weight: 400;\">An attachment to the Terms is a sample form for a claim and a sample form for withdrawal from the Agreement.<\/span><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7743494 elementor-widget elementor-widget-text-editor\" data-id=\"7743494\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><span style=\"font-weight: 400;\">These terms become effective on <\/span><b>January 26, 2024<\/b><\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>General Terms and Conditions These general terms and conditions (\u201cTerms\u201d) of the company Atelier Za M\u00e1k s.r.o. with its registered office at Sedlo 13, 378 33 \u010c\u00edm\u011b\u0159, ID No. 09823328, registered in the Commercial Register maintained by the Regional Court in \u010cesk\u00e9 Bud\u011bjovice, Section C, Insert 30603\/KSCB, email krafferovazahrada@gmail.com, phone number +420 777 579 251, [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-6891","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/pages\/6891","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/comments?post=6891"}],"version-history":[{"count":1,"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/pages\/6891\/revisions"}],"predecessor-version":[{"id":6892,"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/pages\/6891\/revisions\/6892"}],"wp:attachment":[{"href":"https:\/\/krafferovazahrada.cz\/en\/wp-json\/wp\/v2\/media?parent=6891"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}